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February

5
2025
Industry News

DFPI Takes Action Against Patelco Credit Union for Cybersecurity Violations

The California Department of Financial Protection and Innovation (DFPI) announced today a consent order with San Francisco-based, Patelco Credit Union (Patelco) for cybersecurity violations. The consent order, which includes a $100,000 penalty, follows an investigation prompted by a June 2024 ransomware attack affecting Patelco’s approximately 500,000 members.

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February

5
2025
Industry News

Third Circuit Demands Greater Clarity from SEC Regarding Digital Asset Regulation

After two and a half years, Coinbase, Inc. (Coinbase) and other crypto market participants may finally get an answer for why the Securities and Exchange Commission (SEC) has declined to promulgate rules clarifying how and when federal securities laws apply to digital assets like cryptocurrencies.

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February

5
2025
Compliance

Call Monitoring – the Crown Jewel for Monitoring Collector Compliance

Have you ever woken up and thought, “I hope I get a call from a Collector today”?

It’s unlikely anyone has, but that doesn’t diminish the importance of those conversations. Every call from a collector holds a critical opportunity to understand the customer’s situation and balance two essential goals: customer satisfaction and dollars collected.

Third-party collectors represent more than just themselves—they are an extension of the creditor. Yet, in many cases, customers may not even realize they’re speaking with someone other than the original creditor, despite the disclosure of the company name.

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February

5
2025
Industry News

Fifth Circuit Court of Appeals strikes down FTC CARS Rule

The Fifth Circuit Court of Appeals has struck down the FTC’s controversial CARS Rule, saying that the commission violated its own procedural rules by failing to issue an Advance Notice of Proposed Rulemaking (“ANPRM”) before publishing the rule.

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February

4
2025
Industry News

Statement on Designation of Treasury Secretary Scott Bessent as Acting Director of the Consumer Financial Protection Bureau

On January 31, 2025, President Trump designated Secretary of the Treasury Scott Bessent as Acting Director of the Consumer Financial Protection Bureau (CFPB).

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