In March 2023, we discussed the Federal Trade Commission’s (FTC) Notice of Proposed Rulemaking (NPRM) aimed at making it easier for consumers to cancel recurring subscriptions and memberships. The proposed rule was part of the FTC’s review of its Negative Option Rule, which sought to broaden its scope. Publication of the NPRM resulted in more than 16,000 comments from consumers, federal and state government agencies, consumer groups, and trade associations.
Staying ahead in collections operations is vital for maintaining a healthy bottom line. Automation technologies are reshaping the landscape by bringing unparalleled efficiency, speed, and accuracy to collection processes, allowing financial institutions to effectively manage their portfolios while reducing the burden of human error.
A data breach affecting debt collection agency Financial Business and Consumer Solutions (FBCS) has affected telecom giant Comcast Cable Communications. FBCS says threat actors breached its network between February 14 and February 26, 2024, stole personal, account, and government-issued information, and deployed ransomware.
Today, the Consumer Financial Protection Bureau (CFPB) sued student lender Climb Credit, and its largest shareholder 1/0 (“one zero”), for inducing students to take out loans by misrepresenting the quality of the training programs at their partner schools and making false claims about graduates’ hiring rates and salaries.
The Office of the Comptroller of the Currency (OCC) today released enforcement actions taken against national banks and federal savings associations (banks), and individuals currently and formerly affiliated with banks the OCC supervises.