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March

2
2026
Compliance

Fifth Circuit Holds TCPA Does Not Require Prior Express Written Consent for Telemarketing Calls

In Bradford v. Sovereign Pest Control of Texas, Inc., the U.S. Court of Appeals for the Fifth Circuit held that the Telephone Consumer Protection Act (TCPA) does not require “prior express written consent” for telemarketing calls that use artificial or pre-recorded voice messages. Instead, the court concluded that the TCPA requires only “prior express consent,” which may be provided orally or in writing.

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March

2
2026
Industry News

OCC Issues Second and Third Quarter 2026 CRA Evaluation Schedule

The Office of the Comptroller of the Currency (OCC) today released its schedule of Community Reinvestment Act (CRA) evaluations to be conducted in the second and third quarters of 2026.

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February

27
2026
Strategy

Beyond the Refund: Governing the Tax-Season Surge

Tax season isn't a surprise—it’s the most predictable liquidity event on the calendar. For lenders and servicers, the arrival of household refunds in Q1 2026 creates an immediate, high-velocity window for portfolio resolution. But knowing the capital is there is only half the battle. The real challenge is capturing it before it’s diverted to other household expenses.

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February

27
2026
Compliance

Eighth Circuit Confirms Limits on FCRA Furnisher Duties in Late-Payment Dispute Against Mortgage Servicer

In a recent decision, the U.S. Court of Appeals for the Eighth Circuit affirmed summary judgment in favor of Freedom Mortgage Corporation, rejecting Fair Credit Reporting Act (FCRA) claims brought by borrowers who insisted they had made their mortgage payments on time. The court held that the servicer accurately reported a 30‑day late payment and conducted a reasonable investigation in response to the borrowers’ disputes forwarded to it by the consumer reporting agencies (CRAs).

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February

27
2026
Strategy

[PODCAST]: A National Strategy to Prevent Scams – “United We Stand”

In a recent episode of the award-winning Consumer Finance Monitor podcast, Alan Kaplinsky was joined by Nick Bourke, Kate Griffin, and Ballard Spahr partner Joseph Schuster to discuss a groundbreaking new report from the Aspen Institute Financial Security Program: United We Stand: A National Strategy to Prevent Scams.

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