Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

March

6
2026
Strategy

The Friction Tax: Why Manual Negotiation is Your Biggest Recovery Leak

In the 2026 recovery landscape, the bottleneck isn't a lack of consumer intent; it’s the structural friction of the negotiation process itself. Traditional workflows—defined by fragmented emails, manual spreadsheets, and multi-day authorization lags—are essentially a "tax" on your recovery rates.

Read post

March

6
2026
Industry News

New York City Adopts Sweeping SHIELD Debt Collection Rule: How It Differs from Prior DCWP Rules and CFPB Regulation F

As part of his campaign for election, New York City Mayor Zohran Mamdani vowed to make New York City more affordable. To that end and as part of his affordability initiative, he has issued Executive Orders 9 and 10 intended to crack down on “junk fees” and “subscription tricks and traps,” using the New York City Department of Consumer and Worker Protection (DCWP) to implement the initiative. We reported about this in our January 12, 2026 blog.

Read post

March

5
2026
Industry News

New Legislation Seeks Stronger Verification Standards for CFPB Complaint Database

U.S. Rep. Andy Barr (R-Ky.) recently introduced H.R. 7588, the Eliminating Fraud in the CFPB’s Complaint Database Act, legislation aimed at strengthening the accuracy and integrity of the Consumer Financial Protection Bureau’s public Consumer Complaint Database.

The bill proposes amendments to the Consumer Financial Protection Act of 2010 by adding stricter verification requirements for individuals submitting complaints and implementing additional reforms to how complaints are processed and published.

Read post

March

5
2026
Industry News

[PODCAST]: Credit Card Rate Caps and the Credit Card Competition Act: The Right Problem, the Wrong Tools?

We are releasing today on our Consumer Finance Monitor podcast our host Alan Kaplinsky’s discussion with Marisa Calderon, President and CEO of Prosperity Now, about two high-profile policy proposals raised or embraced by President Trump as part of a broader populist affordability agenda:

  1. A nationwide 10% cap on credit card interest rates for one year.
  2. The Credit Card Competition Act (CCCA), long championed by Senator Dick Durbin which would require large credit card issuers to enable at least two unaffiliated payment networks (only one of which could be MasterCard or VISA) on their cards.
Read post

March

5
2026
Compliance

FDIC Issues List of Banks Examined for CRA Compliance

The Federal Deposit Insurance Corporation (FDIC) today issued its list of state nonmember banks recently evaluated for compliance with the Community Reinvestment Act (CRA). The list covers evaluation ratings that the FDIC assigned to institutions in December 2025.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.