The FCC has opened a public comment period on a proposed rule aimed at limiting the use of foreign call centers and strengthening standards for companies that continue to operate offshore customer service operations. The proposal outlines multiple actions intended to address activity at offshore call centers, with a focus on improving customer service communications and protecting consumers’ sensitive personal information.
Recent reporting from the ABA Banking Journal and the American Banker describes a rapidly evolving restructuring of the CFPB, with significant implications for the agency’s future role and for regulated entities.
The OCC is announcing an interim final rule amending its regulation on national bank non-interest charges and fees. Among other things, the interim final rule clarifies national banks’ power to charge non-interest fees and charges, including interchange fees from payment card activity, regardless of whether those fees are set by the bank or a third party.
Shared data formats are like the "pipes" in a building. You don't always see them, but they make everything run. By using a shared language, everyone can stop fixing messy documents and focus on the main goal: fair, calm, and fast debt resolution.
The Federal Trade Commission (FTC) has secured a temporary restraining order against California-based NERD Solutions Inc., which also operated under the name ED REF. The agency alleges the company defrauded student loan borrowers out of more than $8.8 million.
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