Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

October

3
2022
Industry News

Credit Unions In Nevada

As with most sectors in the financial industry, Nevada credit unions are in the midst of change. COVID accelerated multiple trends credit unions were already experiencing, many of which are tied to the growing preference of customers to use mobile banking and the resulting drop in branch visits and necessary cyber security upgrades.

Read post

October

3
2022
Strategy

How JPMorgan Chase allots its $14B IT budget

Hybrid cloud infrastructure, digital products and services, predictive analytics, data security, software development and roughly 6,000 apps. Those are some of the larger line items in the $14 billion 2022 IT budget Lori Beer, JPMorgan Chase’s global CIO, oversees — along with a little research-and-development spend on metaverse technologies.

Read post

October

3
2022
Industry News

FTC calls attention to buy-now-pay-later compliance issues

In a new blog post, “Buy now, pay later – and comply with the FTC Act immediately,” the FTC reminds nonbank participants in the buy-now-pay-later (BNPL) market, such as retailers, BNPL providers, marketers, and debt collectors, that they can be liable for violations of Section 5 of the FTC Act based on the information they communicate to consumers and how they communicate such information.

Read post

October

3
2022
Compliance

TCPA Litigation Update — Good News for Defendants Facing Claims Under Florida’s Mini-TCPA

Since the beginning of 2022, dozens of Florida Telephone Solicitation Act (“FTSA”) claims have been filed. The FTSA and related case law have been bad news for defendants. The FTSA is significantly more restrictive than the TCPA because it contains an overly broad definition of “autodialer” that looks at any system that either automatically dials or selects phone numbers to be dialed; unlike the TCPA, no random or sequential number generator needs to be used.

Read post

October

3
2022
Industry News

California Passes New Requirements for Call Center Employers

On September 29, 2022, California passed Assembly Bill (AB) 1601, which requires an employer of customer service employees in a call center to comply with the California Worker Adjustment and Retraining Act (Cal/WARN) requirements prior to a mass layoff, relocation, or termination of employees

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.