The Office of the Comptroller of the Currency (OCC) today issued a comprehensive cease-and-desist order (order) against USAA Federal Savings Bank (bank) to require the bank to correct a range of deficiencies. This order replaces prior cease-and-desist orders issued against the bank in 2019 and 2022.
Each year, robocalls account for hundreds of thousands of consumer complaints to the Federal Communications Commission (FCC)—more than all other complaints combined. The Telephone Consumer Protection Act (TCPA), which is administered and enforced by the FCC, requires that callers that use automated dialing systems or prerecorded or artificial voices obtain a call recipient’s prior express written consent before placing calls to the recipient’s wireless number. But a recurring theme in many consumer complaints is that the call recipient cannot remember ever providing their consent.
Comprehensive consumer privacy laws are rapidly expanding across the United States, significantly impacting PEOs. Currently, 19 states have enacted privacy laws, with eight already in effect and 11 set to take effect between January 2025 and January 2026. Here, we breakdown what PEOs need to know about thresholds for applicability and practical steps for compliance.
The U.S. Court of Appeals for the Sixth Circuit recently affirmed that a debt collector did not violate the Fair Debt Collection Practices Act (FDCPA) when it threatened legal action to collect debts that were still within the applicable statute of limitations.
The Servicemember Civil Relief Act limits the amount of interest that may be charged on certain financial obligations that were incurred before military service began to no more than 6% percent per year, including most fees and charges, the CFPB and the Justice Department reminded financial institutions in a recent letter.
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