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December

2
2024
Industry News

Telephone and Texting Compliance News: Litigation Update — A Win for TCPA Compliance and the Lead Generation Industry

The Telephone Consumer Protection Act (TCPA) can be a difficult and complex area of law to litigate. In recent years, the plaintiffs’ bar has upped that difficulty and complexity by targeting products designed to help with TCPA compliance — namely, products designed to confirm whether consumers provided TCPA-compliant consent. One such product is TCPA Guardian offered by Jornaya.

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December

2
2024
Compliance

OCC Releases CRA Performance Evaluations for 19 National Banks and Federal Savings Associations

The Office of the Comptroller of the Currency (OCC) today released a list of Community Reinvestment Act (CRA) performance evaluations that became public during the period of November 1, 2024, through November 30, 2024. Under the CRA, the OCC assesses an institution’s record of meeting the credit needs of its entire community, including low- and moderate-income neighborhoods, consistent with the safe and sound operation of such institution.

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December

2
2024
Industry News

FDIC Makes Public October Enforcement Actions

The Federal Deposit Insurance Corporation (FDIC) today released a list of orders of administrative enforcement actions taken against banks and individuals in October 2024.  There are no administrative hearings scheduled for December 2024. The FDIC issued five orders.  The administrative enforcement actions in those orders consisted of one consent order, one order terminating consent order, two orders to pay civil money penalties (CMPs), and one combined order of prohibition and order for restitution.  

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December

2
2024
Compliance

Seeing Beyond the Surface: Why Fourth-Party Audits Matter in Debt Collection

As a creditor managing third-party collection vendors, ensuring their compliance and effectiveness is critical to protecting your brand, customers, and bottom line. But have you considered the risks posed by their vendors? These subcontractors, known as fourth parties, often play integral roles in service delivery but can introduce significant risks that ripple through your operations.

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November

27
2024
Industry News

Maryland appellate court reinstates consumer claims against debt collectors for alleged deception

On November 6, the Appellate Court of Maryland reversed a lower court’s dismissal of a class action lawsuit alleging violations of the Maryland Consumer Debt Collection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA). The plaintiffs, a class of two individuals, claimed debt collectors filed lawsuits to collect money they knew was not owed, constituting unfair and deceptive practices under Maryland law. The lower court had ruled that the common law litigation privilege barred these claims, providing immunity to the debt collectors for statements made during proceedings.

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