Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

September

13
2024
Industry News

PHEAA Faces Legal Challenge Over Mishandling of Student Loans: A Closer Look

The Pennsylvania Higher Education Assistance Agency (PHEAA), operating under the name American Education Services (AES), is embroiled in a significant legal battle with the Consumer Financial Protection Bureau (CFPB). The CFPB’s lawsuit against AES centers on serious allegations concerning the management of private student loans, particularly those discharged in bankruptcy.

Read post

September

13
2024
Industry News

FTC Announces Tentative Agenda for September 19 Open Commission Meeting

Today, Federal Trade Commission Chair Lina M. Khan announced that an open meeting of the Commission will be held virtually on Thursday, September 19, 2024. The open meeting will commence at 11 a.m. ET and will begin with time for members of the public to address the Commission.

Read post

September

13
2024
Industry News

OCC Issues Enforcement Action Against Wells Fargo Bank

The Office of the Comptroller of the Currency (OCC) today entered into a Formal Agreement with Wells Fargo Bank, N.A. The Formal Agreement identifies deficiencies relating to the bank’s financial crimes risk management practices and anti-money laundering internal controls in several areas including suspicious activity and currency transaction reporting, customer due diligence, and the bank’s customer identification and beneficial ownership programs.

Read post

September

13
2024
Trends

WebRecon July 2024 Stats: Mixed Numbers in July, Everything Up YTD

Quick analysis: Mixed Numbers in July, Everything Up YTD

In July, TCPA (-14.6%) and FCRA (-8.5%) were both down, while FDCPA (+21.9%) was up. Meanwhile all three are still up YTD (TCPA +5.2%, FDCPA +15.1%, FCRA +17.7%). If things keep going this way, we’ll have the first “up” year across the board since at least 2015!

Read post

September

13
2024
Compliance

CFPB: Most debt collection complaints in 2023 were attempts to collect debts not owed

The most frequent consumer debt collection complaints filed with the CFPB in 2023 were attempts to collect debts that actually were not owed, the bureau said in its annual Fair Debt Collection Practices Act report.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.