Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

February

13
2026
Compliance

After Apple: What Online Businesses Need to Know About Privacy Expectations After Recent Court Decision

A recent federal court decision from California in In re Apple Data Privacy Litigation reflects an evolving judicial approach to how courts will define the boundaries of privacy in a platform-driven world. The January 20 decision – which was a mixed bag of wins and losses for businesses for companies operating online – exposes a growing tension regarding what users can reasonably expect when they interact with digital services and what businesses can reasonably rely on when designing their data practices. Here’s a review of the decision and some practical takeaways you should consider for your business.

Read post

February

13
2026
Strategy

The Operational Cost of Disconnected Debt Settlement Strategy

In the current collections landscape, "digital transformation" is often applied unevenly. While internal portals and outbound SMS campaigns have become standard, the interface between lenders and third-party debt settlement advisors remains largely manual. This fragmentation creates a "shadow cost" of resolution—operational overhead that erodes the net recovery of every settled account.

Read post

February

12
2026
Industry News

Senator Warren Presses CFPB Acting Director Over Credit Card Fees and Agency Retrenchment

Senator Elizabeth Warren has sent a sharply worded letter to CFPB Acting Director Russell Vought that crystallizes an unusual moment in consumer financial services regulation: a populist-sounding call from President Trump to cap credit card interest rates at 10 percent, paired with what Warren characterizes as a deliberate dismantling of the very agency that would be central to implementing any such reform.

Read post

February

12
2026
Industry News

Indiana Lawmakers Advance Medical Debt Reform Measures

Indiana legislators are moving forward with multiple proposals aimed at reshaping how medical debt is handled, with a focus on consumer protections, payment flexibility, and garnishment limits. Two key bills—Senate Bill 85 and Senate Bill 197—have drawn attention from policymakers, industry representatives, and consumer advocates as they progress through the 2026 legislative session.

Read post

February

11
2026
Industry News

CFPB soliciting comments on how to improve Consumer Response Intake Form

In the request for comments, the CFPB states that it is soliciting comments on how to improve its Consumer Response Intake Form. The CFPB advises that Consumer Response Intake Form is designed to help consumers in submitting complaints, inquiries and feedback.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.