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November

5
2025
Trends

The Rising Cost of Auto Finance Fraud

Auto finance fraud is taking a growing toll on lenders — costing the industry billions each year. While it occurs less often than fraud on credit cards or personal loans, each case carries a far greater financial impact, often resulting in large charge-offs that can significantly damage portfolio performance.

Recent research analyzing nearly 4.9 million loan originations across auto, credit card, and unsecured personal loans found that losses tied to fraudulent auto loans were especially severe.

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November

4
2025
Industry News

Massachusetts Division of Banks Revises Debt Collection and Servicing Regulation, Incorporating Reg F

The Massachusetts Division of Banks ("DOB") has revised its regulation that governs the conduct of debt collectors, student loan servicers, and third-party loan servicers. The revised regulation became effective in late September. So, what's new?

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November

3
2025
Industry News

CFPB Rescinds Nonbank Registration Rule

On October 29, the Consumer Financial Protection Bureau (CFPB or Bureau) officially rescinded its rule requiring nonbank entities to register certain agency and court orders with the Bureau. This decision follows a proposal made earlier this year (discussed here), which highlighted concerns about the regulatory burden and costs imposed on nonbank entities, which could ultimately affect consumers.

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November

3
2025
Industry News

FDIC Issues List of Banks Examined for CRA Compliance

The Federal Deposit Insurance Corporation (FDIC) today issued its list of state nonmember banks recently evaluated for compliance with the Community Reinvestment Act (CRA). The list covers evaluation ratings that the FDIC assigned to institutions in August 2025.

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October

31
2025
Strategy

Building better feedback loops in debt settlement

Debt settlement is a process, not just a transaction. Yet too often, once a settlement is agreed upon, the infrastructure supporting lender-debt settlement firm collaboration falls short. Payment confirmations, account status updates, dispute escalations—these critical post-deal activities are still frequently handled via email threads, delayed file uploads, or disconnected systems.

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