The National Credit Union Administration (NCUA) today released its Office of the Ombudsman 2024 Annual Report(Opens new window). The report highlights information about the Ombudsman’s core programs, which inform recommendations made by the Ombudsman to the NCUA Board. The report also details the activities of the Ombudsman for 2024, such as engagement with examiners, results from independent reviews of agency processes, and feedback from the Post Exam Survey.
On July 14, 2025, the Office of the Comptroller of the Currency (OCC) issued a bulletin announcing the removal of references to “disparate impact” in its Comptroller’s Handbook on Fair Lending. See OCC Bulletin 2025-16 (July 2025), available here. This update reflects the Administration’s ongoing shift in approach to how lending discrimination is assessed by federal regulators.
The federal bank regulatory agencies today announced their fourth notice requesting public comment to reduce regulatory burden. The Economic Growth and Regulatory Paperwork Reduction Act requires the agencies to review their regulations at least once every 10 years to identify outdated, unnecessary, or unduly burdensome regulatory requirements for their supervised institutions.
Our most recent Recovery Management Network (RMN) call was the most dynamic session I’ve experienced to date. It opened with a live demo from Bazzuka AI, highlighting tools specifically designed to enhance collection operations—supporting live calls, automating text messages, and streamlining email communications.
Recently, a complaint was filed against loanDepot.Com, LLC (“loanDepot”) in the U.S. District Court for the District of Maryland alleging violations of the Truth in Lending Act (TILA)/Regulation Z loan originator compensation rule (Rule), which applies to closed-end consumer credit transactions secured by a dwelling.
.jpg)
.jpg)