A recent TrueAccord blog post reviewing industry insights from the first quarter of 2024 found that high inflation and mounting debt burdens may have an impact on the most effective consumer communication strategies in the months ahead.
On Thursday, May 9, 2024, at 10:00 am ET, the Consumer Financial Protection Bureau and the U.S. Department of Transportation will host a hearing on airline and credit card rewards programs. Members of the public will hear from CFPB Director Rohit Chopra and Secretary of Transportation Pete Buttigieg, who will moderate a discussion with industry representatives, labor leaders, and consumer advocates about competition issues and challenges that consumers are experiencing with airline and credit card rewards programs.
The Federal Deposit Insurance Corp. (FDIC) should change its rules to ensure that it reviews any “suspicious changes” in bank control, FDIC board member Rohit Chopra said Thursday (April 25). Chopra, who is also director of the Consumer Financial Protection Bureau (CFPB), said during an FDIC board meeting that changes to the Bank Control Act are needed because bank takeovers can currently evade FDIC oversight.
More borrowers made payments on their loans in January and February of this year than in any previous month since data collection began in 2018.
A $3,587,254 Settlement has been reached in a class action lawsuit alleging that Nationstar Mortgage, LLC d/b/a Mr. Cooper (“Nationstar”) improperly charged fees to borrowers who made mortgage payments by telephone or IVR (“Convenience Fees” or “Fees”). Nationstar denies any wrongdoing. The Court has not decided who is right.
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