In today’s increasingly litigious environment, accounts receivable management professionals face a minefield of regulatory challenges and legal exposures. As lawsuit filings surge across key states, understanding emerging claim patterns has never been more critical for industry survival. Drawing on data from their decade-long partnership serving ACA members, QBE North America and Collectors Insurance Agency have uncovered some trends that every collection professional should know to protect their business and maintain compliance in this high-risk landscape.
Not every reward needs to be glamorous to be meaningful. Years ago, early in my career, I earned a set of garden tools through a performance incentive program. It wasn’t a bonus check or a flashy plaque—but to this day, I still remember that heavy-duty rake, shovel, and trowel with ergonomic grips and a matching carrying bag. Why? Because it felt personal. It was tied to real effort, it was something I genuinely liked, and it showed that someone thought about what would make the reward memorable.
New data from the Federal Trade Commission show that in 2024, consumers reported losing $470 million to scams that started with text messages. This amount is five times higher than what was reported in 2020, even though the number of reports declined.
The Office of the Comptroller of the Currency (OCC) today released enforcement actions taken against individuals currently and formerly affiliated with banks the OCC supervises.
The Office of the Comptroller of the Currency (OCC) today announced changes to its organizational structure to ensure its approach to supervision evolves to better address today’s challenges, align similar functions within the agency, and leverage opportunities for efficiencies.
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