(RALEIGH) Attorney General Josh Stein sued Mariner Finance for widespread violations of multiple consumer protection laws, including allegedly charging North Carolinians for hidden add-on products that they either didn’t know about or didn’t agree to buy. In 2019 alone, Mariner charged consumers $121.7 million nationwide in premiums and fees for add-on products, not including all of the additional interest Mariner earned on the add-on premiums and fees.
Banks have now regained all deposits they lost following the collapse of Silicon Valley Bank. But that doesn't solve many of the problems still faced by regional lenders.
In today’s dynamic business environment, collection agencies are embracing advanced tools like speech analytics and quality assurance (QA) departments to monitor collector calls, ensuring compliance with legal regulations. While adherence to these regulations is crucial, it’s equally important to embrace a broader perspective, echoing the sentiments of Starbucks’ Founder, Howard Schultz, who famously stated, “We are not in the coffee business serving people, we are in the people business serving coffee.”
Chase is reportedly getting deeper into the world of retail media. The banking giant’s new Chase Media Solutions unit will let advertisers target Chase customers with discounts and deals related to their spending history, The Wall Street Journal (WSJ) reported Wednesday (April 3).
This week, the Office of the Comptroller of the Currency (OCC) asked U.S. financial institutions (FIs) for their help in “improving the financial capability and financial health of their customers.”
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