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March

5
2024
Industry News

Attorney General Kris Mayes Kicks Off Consumer Protection Week 2024

PHOENIX – Attorney General Kris Mayes is kicking off Consumer Protection Week by releasing a list of the 2023 Top Consumer Fraud Complaint trends and providing tips to avoid falling victim to scams. National Consumer Protection Week is an annual opportunity for government agencies, consumer protection groups, and the public to work together to help everyone understand their consumer rights and help prevent fraud before it happens.

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March

5
2024
Trends

Attorney General James Releases Top 10 Consumer Complaints of 2023

NEW YORK – New York Attorney General Letitia James kicked off National Consumer Protection Week by releasing a list of the top 10 consumer complaints received by the Office of the Attorney General (OAG) in 2023. The top complaints range from price gouging of essential goods and services to housing issues, online banking fraud, and travel related issues. Attorney General James also provides a variety of tips on how consumers can avoid common scams.

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March

5
2024
Industry News

Statement of CFPB Director Rohit Chopra on the Final Rule to Close the Credit Card Late Fee Loophole

WASHINGTON, D.C. — The Consumer Financial Protection Bureau is taking action to rein in junk fees on credit cards, increase competition, and put billions of dollars back in the pockets of American families. We are finalizing a rule that will lower the typical late fees charged by big credit card issuers from an average of $32 down to $8 in most cases.

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March

5
2024
Industry News

CFPB Bans Excessive Credit Card Late Fees, Lowers Typical Fee from $32 to $8

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) finalized a rule today to cut excessive credit card late fees by closing a loophole exploited by large card issuers. The rule will curb fees that cost American families more than $14 billion a year. The CFPB estimates that American families will save more than $10 billion in late fees annually once the final rule goes into effect by reducing the typical fee from $32 to $8. This will be an average savings of $220 per year for the more than 45 million people who are charged late fees.

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March

5
2024
Industry News

FTC Cracks Down on Mass Data Collectors: A Closer Look at Avast, X-Mode, and InMarket

Three recent FTC enforcement actions reflect a heightened focus on pervasive extraction and mishandling of consumers’ sensitive personal data.

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