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April

2
2024
Trends

WEBRECON FEB 2024 STATS: MIXED FEB, BUT YTD COMPLAINTS STILL HIGH

In other news, putative class actions represented 4.9% of FDCPA, 66.9%(!) of TCPA and 9.5%(!) of FCRA lawsuits filed last month. TCPA and FCRA class actions are extraordinarily high, historically speaking. About 37% of all plaintiffs who filed suit last month had filed at least once before. And finally, Encino attorney Melkon R. Melkonian gets his first crack at the top spot for representing the most consumers (127) in February and YTD (though it’s by bundling a bunch of plaintiffs into a couple of suits).

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April

2
2024
Industry News

PSCU/Co-op Solutions Launches Program to Facilitate Credit Union-FinTech Collaboration

The new Fintech Engagement Program includes both vetted FinTech companies and credit unions that are looking to address industry pain points, the payments credit union service organization (CUSO) and integrated FinTech solution provider said in a Tuesday (April 2) press release emailed to PYMNTS.

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April

2
2024
Industry News

CFPB Seeks Comment on Consumer Complaint Survey Process

The comment request focuses on two new surveys to determine what influences consumers’ decisions to file complaints about financial products and services.

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April

2
2024
Trends

New FTC Data Spotlight offers illuminating insights into impersonation scams

Is the person who contacted your employee really from the IRS or Social Security Administration? And what about those calls and texts to consumers claiming to be from your company? The FTC’s new Trade Regulation Rule on Impersonation of Government and Businesses takes effect today and a just-released Data Spotlight underscores the Rule’s critical importance to consumers and businesses.

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April

2
2024
Industry News

This Financial Literacy Month the focus is on money matters

April is Financial Literacy Month, and a great time to talk about consumer protection information that helps people avoid losing money to scammers. Federal Trade Commission data show people reported losing more than $10 billion to scams in 2023, marking the first time that fraud losses have reached that benchmark.

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