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February

26
2024
Trends

NFCC Financial Stress Forecast℠ Predicts Growing Consumer Discomfort in First Quarter of 2024

WASHINGTON — Despite an easing of inflation and reports of improved consumer confidence, the NFCC Financial Stress Forecast℠ indicates that American families are feeling their budgets stressed even more during the first quarter of 2024 than at any time in the last three years.

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February

26
2024
Industry News

Daily Decision Recap: Mortgage Statements, Identity Theft, and More

Each week, ACA International’s compliance team covers relevant case summaries for ACA members. Here’s a rundown of recent top FCRA, TCPA and FDCPA cases we’ve covered.

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February

26
2024
Trends

Credit card interest rates are at record highs. Cards have ‘never been this expensive,’ CFPB says

Credit card interest rates have ballooned to record highs in recent years — and the growing portion of the formula that generates profit for card issuers is partly to blame, according to a new analysis by the Consumer Financial Protection Bureau.

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February

26
2024
Strategy

91% of banks are endorsing Generative AI at board level

The comprehensive global banking research report, entitled “The Digital Horizon: Banking’s Shift from Mainframe to AI-Driven Cloud Infrastructure”, surveyed 650 global banking decision-makers, and revealed that generative AI is gaining widespread support at the board level, with 91% of respondents reporting endorsement of AI and cloud initiatives by the board.

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February

26
2024
Compliance

The ABC’s of Collection Agency Management

Don’t ever let anyone tell you that agency management, or communicating with your agencies, is as simple as “ABC.”  Managing your agencies for maximum return takes knowledge, dedication, perseverance, patience and consistent effort.

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