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March

28
2024
Industry News

Kinecta Federal Credit Union Voted South Bay's Best Credit Union According to Easy Reader's "Best of the Beach" Poll

MANHATTAN BEACH, Calif., March 28, 2024 /PRNewswire/ -- For the fourth year in a row, Kinecta Federal Credit Union was voted Best Credit Union in the South Bay in Easy Reader's 2024 "Best of the Beach" poll. The Easy Reader's annual online poll asks the community to vote for their favorite places to do business, shop and dine in the South Bay and surrounding areas. The "Best of the Beach" designation recognizes Kinecta's commitment to serving the South Bay community.

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March

28
2024
Industry News

CFPB Warns Remittance Transfer Providers About Making False Claims

The Consumer Financial Protection Bureau (CFPB) has issued a circular warning remittance transfer providers about making false claims regarding the cost and speed of international money transfers.

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March

28
2024
Trends

FTC Releases 2023 Privacy and Data Security Update

The Federal Trade Commission released its Privacy and Data Security Update for 2023 that highlights the FTC’s work to protect consumer privacy and respond to the evolving ways that companies use consumer data such as in the development of artificial intelligence models and misuse of health data.

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March

28
2024
Industry News

CPPC Submits Letter in Support of SB 1061 (Limón) Removing Medical Debt from Credit Reports

SAN DIEGO (March 25, 2024) – The University of San Diego (USD) School of Law Consumer Protection Policy Center (CPPC) at the Centers for Public Interest Law (CPIL) submitted a letter to the Chair of the Senate Committee on Judiciary, Thomas Umberg, in support of SB 1061.

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March

27
2024
Strategy

Building a Relationship Over the Phone?

After countless collection calls and careful observation, I have come to a key realization: forming genuine connections with people you may never meet face-to-face is vital for productive conversations. While some may argue that building relationships over the phone is unrealistic, I beg to differ. Let’s talk about some practical tips to make this happen smoothly during your next collection call.

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