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June

3
2025
Industry News

DeSantis signs bill allowing debt collection emails between 9 p.m. and 8 a.m.

Florida Gov. Ron DeSantis recently signed legislation making it clear that debt collection emails sent between 9 p.m. and 8 a.m. do not violate Florida law.

Those are the hours that debt collectors are prohibited from communicating with debtors. Now, emails are excluded from that prohibition.

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June

3
2025
Industry News

Wells Fargo and Major Banks Face Federal Scrutiny Over Alleged Debt Collection Harassment

Wells Fargo cannot seem to stay out of trouble. The bank that created headlines over fake accounts and unauthorized insurance policies is again under fire, alongside several major financial institutions.

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June

3
2025
Industry News

Trump's Education Department Pauses Social Security Change

Under the Treasury Offset Program, the federal government can collect delinquent debts owed to its agencies. Its rules state that up to 15 percent of a person's Social Security benefits can be withheld to recover defaulted federal student loans. Garnishments cannot lower the monthly benefit amount to less than $750.

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June

2
2025
Trends

DFPI Reports Successful Enforcement and Consumer Protections Under Consumer Financial Protection Law

The Department of Financial Protection and Innovation (DFPI) has released its 2024 report, highlighting increases in investigations, public actions, and consumer outreach under the California Consumer Financial Protection Law (CCFPL), one of the most expansive consumer financial protection laws in the nation.

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June

2
2025
Trends

WebRecon April 2025 Stats: Everything Down in April, Most Things Up YTD

Quick analysis: Everything Down in April, Most Things Up YTD

This was another one of those fun paradoxical months where consumer complaints and litigation in April were all down from March, but most of them (except FDCPA complaints) were still up YTD. Interestingly, the March stats showed everything up for the month, so it’s a complete flip from last month.

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