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March

8
2024
Industry News

Third Party Vendor Auditing Workshop Announced for May 6-7

Designed for collection professionals, compliance officers, and risk managers, this immersive experience delves deep into the intricacies of auditing third-party vendors. From collection agencies to repossession vendors, learn proven strategies to conduct thorough audits, mitigate risks, and ensure regulatory compliance. Taught by Bev Evancic and Ken Evancic.

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March

7
2024
Compliance

The Role of Clear Expectations: Setting the Ownership Stage for Collectors

When I am working with people and trying to learn about them, I will ask “who ultimately owns what you deliver every day?” Depending on the role of the person I am working with, I typically get a few different answers. Many managers will say that they own what is delivered each day by the collectors on their team. Many collectors will say that their manager is responsible for their output because they tell them what to do. Sometimes I will get managers and collectors to say ...

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March

7
2024
Industry News

U.S. Department of Education Imposes $14 Million Fine Against Liberty University for Clery Act Violations

The U.S. Department of Education (Department) today announced its office of Federal Student Aid (FSA) is imposing a $14 million fine as a result of a settlement agreement with Liberty University (Liberty) for material and ongoing violations of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), including with respect to its published crime statistics and treatment of sexual assault survivors.

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March

7
2024
Industry News

Federal Regulators Continue their Focus on Fair Lending and Appraisal Bias

As 2024 gets off the ground, federal regulators are continuing their focus on fair lending issues. In February, the Federal Financial Institutions Examination Council (FFIEC) released a statement on examination principles related to valuation discrimination and bias in residential lending.

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March

7
2024
Industry News

Powell reinforces position that the Fed is not ready to start cutting interest rates

In prepared remarks for congressionally mandated appearances on Capitol Hill Wednesday and Thursday, Powell said policymakers remain attentive to the risks that inflation poses and don’t want to ease up too quickly.

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