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March

14
2024
Industry News

Four More Defendants Arraigned in Connection with Nationwide Conspiracy Targeting Credit Unions

ALBANY, NEW YORK – Victor Barriera, age 63, of the Bronx, New York, Jerjuan Joyner, age 49, of Brooklyn, New York, Akeem Balogun, age 53, of Brooklyn, and Lesley Lucchese, age 53, of Brooklyn, have been arrested on an indictment charging a bank fraud conspiracy that targeted credit unions all over the country starting in December 2021. All eight defendants have now been arraigned on the indictment.

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March

14
2024
Industry News

Semiconductor Chips & Cloud Computing: A Quote Book

The FTC’s Tech Summit on AI[1] highlighted three panels that reflect different layers of the AI tech stack – hardware and infrastructure, data and models, and front-end user applications. Today, we publish the first in a three-part series of “Quote Books” summarizing each of the three panels. This first one is focused on hardware and infrastructure, including semiconductor chips and cloud computing.

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March

13
2024
Trends

Credit Union Assets and Delinquencies Grow in the Fourth Quarter

ALEXANDRIA, Va. (March 12, 2024) – According to the latest financial performance data released today by the National Credit Union Administration, total assets in federally insured credit unions rose by $88 billion, or 4.1 percent, to $2.26 trillion over the year ending in the fourth quarter of 2023. Insured shares and deposits grew $37 billion, or 2.2 percent, to $1.72 trillion. The delinquency rate at federally insured credit unions was 83 basis points in the fourth quarter of 2023, up 21 basis points from one year earlier.

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March

13
2024
Strategy

Mastering Call Calibration: Elevating Service Quality and Driving Business Success

Let’s dive into the intricate world of call calibration – a crucial process within vendor management that ensures the quality and efficacy of collection calls made by third party collection companies. Let’s explore how meticulous attention to detail and alignment with company objectives foster customer satisfaction, maintain brand integrity, and propel overall business success.

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March

13
2024
Trends

Student loans are now easier to discharge in bankruptcy, attorneys say: It’s ‘life changing’

The Biden administration’s new student loan bankruptcy policy is making it easier for borrowers to walk away from their debt in court, attorneys say.

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