Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

July

18
2025
Industry News

CFPB Will Not Reissue Medical Debt Advisory Opinion

On July 14, the Consumer Financial Protection Bureau (CFPB or Bureau) filed a status report announcing its decision not to reissue its Medical Debt Collection Advisory Opinion, which had been issued in 2024 to “remind debt collectors of their obligations to comply with the Fair Debt Collection Practices Act [FDCPA] and Regulation F’s prohibition on false, deceptive, or misleading representations or means in connection with the collection of any medical debt and unfair or unconscionable means to collect or attempt to collect any medical debt.” The Advisory Opinion had been challenged in the U.S. District Court for the District of Columbia by ACA International and Collection Bureau Services, Inc.

Read post

July

18
2025
Industry News

Supreme Court allows Education Department to fire employees; Is CFPB Staff Next?

In another case that may not augur well for the CFPB staff, the Supreme Court is allowing the Trump Administration to continue dismantling the Education Department, lifting a court order that had required the rehiring of as many as 1,400 employees, about half of the Department’s employees, while a lawsuit challenging the Administration’s firing of those employees is pending.

Read post

July

18
2025
Trends

WebRecon June 2025 Stats: Full Reversal From May

While May 2023 saw TCPA litigation rise while FDCPA and FCRA litigation both fell, June shows the exact opposite trend.

In June, TCPA (+29.1%) rose while FCRA (-1.2%) and FDCPA (-11.3%) fell. Year to date trends are still on track though, with TCPA (+44.4%) and FCRA (+15.8%) still up from last year and FDCPA (-5.9%) still down. It’s worth noting, however, that the drop in YTD FDCPA claims seems to getting smaller – down from 8-9% over the past few months to that 5.9% we see this month.

Read post

July

18
2025
Industry News

OCC Announces Enforcement Actions for July 2025

The Office of the Comptroller of the Currency (OCC) today released enforcement actions taken against national banks and federal savings associations (banks), and individuals currently and formerly affiliated with banks the OCC supervises.

Read post

July

17
2025
Compliance

California AG focuses on contracts, opt-outs, and consumer disclosures in Healthline settlement

On July 1, 2025, California Attorney General Rob Bonta announced a $1.55 million proposed settlement order with Healthline Media – the largest California Consumer Privacy Act (CCPA) settlement to date. The proposed settlement resolves allegations that Healthline violated the CCPA by 1) failing to honor consumer requests to opt-out of the sale and sharing of personal information, 2) violating the CCPA’s purpose limitation principle, and 3) failing to include required data protection provisions in contracts with service providers and third parties.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.