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January

9
2024
Trends

Paycheck-to-Paycheck Consumers Show Strain as Revolving Credit Balances Spike 17.7%

The latest data from the Federal Reserve, released Monday (Jan. 8) showed that overall credit was up 5.7%, annualized. And within that headline number, revolving credit, which includes credit card debt, leapt in November at an annualized pace of 17.7%.

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January

9
2024
Industry News

Daily Decision Recap: ATDS, Identity Theft, and More

Each week, ACA International’s compliance team covers relevant case summaries for ACA members. Here’s a rundown of recent top FCRA, TCPA and FDCPA cases we’ve covered.

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January

9
2024
Industry News

CFPB Files Amicus Brief in Case Contesting Debt Collection Letter Sent in Bankruptcy

The Consumer Financial Protection Bureau has filed an amicus brief in a consumer’s appeal of a decision that a debt collection letter they received in bankruptcy did not violate the Fair Debt Collection Practices Act.

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January

9
2024
Industry News

Washington Appeals Court overturns ruling for collector

On December 26, 2023, the Court of Appeals of the State of Washington overturned a ruling in favor of a collection agency. In the initial action, the collection agency sued an individual over a medical debt that was assigned to the agency.

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January

9
2024
Industry News

FTC Voice Cloning Challenge submissions are due by January 12th

Thanks to improvements in text-to-speech AI, voice cloning holds promise for consumers, but scammers often find a way to twist tech advancements for their nefarious purposes – and voice cloning is no exception.

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