Comptroller of the Currency Jonathan V. Gould today issued a statement at the Financial Stability Oversight Council meeting about the Office of the Comptroller of the Currency’s (OCC) work to strengthen its supervision and regulation of banks to better support the U.S. economy.
Delinquencies are rising, and for millions of borrowers, financial stress remains a daily reality.
In this environment, more consumers are turning to debt settlement companies (DSCs) for structured relief—often before lenders make formal offers. This shift in borrower behavior is prompting a corresponding shift in lender strategy: from resisting third-party settlement to actively coordinating with it.
Delinquencies are rising, and for millions of borrowers, financial stress remains a daily reality.
In this environment, more consumers are turning to debt settlement companies (DSCs) for structured relief—often before lenders make formal offers. This shift in borrower behavior is prompting a corresponding shift in lender strategy: from resisting third-party settlement to actively coordinating with it.
The Federal Communications Commission (FCC) has opened public comment on a sweeping set of proposed rules that would significantly change how caller identification and consumer call consent work in the United States. The proposals focus on expanding consumer control over unwanted calls while improving transparency around who is calling and where calls originate.
I have said for years that every high school student should spend a semester working as a bill collector. The training alone—learning to ask questions, verify information, listen for inconsistencies, and help people solve real financial problems—would prepare any young adult for the world far better than most classroom electives.
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