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February

9
2024
Industry News

FCC Proposes AI Calls Should be Illegal Under TCPA

Federal Communications Commission Chair Jessica Rosenworcel wants calls made with voices generated by artificial intelligence to be considered illegal under the Telephone Consumer Protection Act, according to a news release (PDF).

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February

9
2024
Trends

As Nationwide Fraud Losses Top $10 Billion in 2023, FTC Steps Up Efforts to Protect the Public

Newly released Federal Trade Commission data show that consumers reported losing more than $10 billion to fraud in 2023, marking the first time that fraud losses have reached that benchmark. This marks a 14% increase over reported losses in 2022.

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February

9
2024
Industry News

Illinois Makes Changes to Collection Agency Regulations

Illinois recently transferred the authority to regulate collection agencies from the Division of Professional Regulation to the Division of Financial Institutions under Public Act 102-975 (PDF).

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February

9
2024
Trends

Bankcard Balances Surpass $1 Trillion as Millennials Increasingly Turn to Cards

Findings from the newly released Q4 2023 Quarterly Credit Industry Insights Report (CIIR) from TransUnion (NYSE: TRU) reveal that credit card debt is at a historical high, driven in part by Millennials further building on their credit portfolios. This comes at a time when an anticipated reduction in interest rates over the course of the coming year may open up new avenues to more affordable credit.

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February

9
2024
Industry News

FCC MAKES AI-GENERATED VOICES IN ROBOCALLS ILLEGAL

WASHINGTON, February 8, 2024—Today the Federal Communications Commission announced the unanimous adoption of a Declaratory Ruling that recognizes calls made with AI-generated voices are “artificial” under the Telephone Consumer Protection Act (TCPA). The ruling, which takes effect immediately, makes voice cloning technology used in common robocall scams targeting consumers illegal.

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