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January

17
2024
Industry News

Attorney General Bonta Advocates for Consumer Protections Against AI-Generated Robocalls

OAKLAND — California Attorney General Rob Bonta today joined a coalition of 26 attorneys general in filing a comment letter responding to the Federal Communications Commission’s (FCC) notice of inquiry related to the potential impact of emerging artificial intelligence (AI) technology on efforts to protect consumers from illegal robocalls or robotexts.

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January

17
2024
Industry News

FTC Announces Claims Process for Consumers Harmed by Lanier Law Mortgage Relief Scheme

The Federal Trade Commission is launching a claims process for consumers harmed by a deceptive mortgage relief operation known as Lanier Law that collected upfront fees of thousands of dollars and promised consumers lower monthly payments but failed to deliver.

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January

17
2024
Industry News

CFPB Proposes Rule to Close Bank Overdraft Loophole that Costs Americans Billions Each Year in Junk Fees

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today proposed a rule to rein in excessive overdraft fees charged by the nation’s biggest financial institutions.

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January

17
2024
Industry News

This NCPW, speak up against scams in your language

Scammers speak your language. Whether you speak a language from Arabic to Vietnamese, or the language of college students or veterans to older adults — scammers know it fluently.

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January

16
2024
Industry News

Beware of new CFPB imposter scams

We can’t say it enough – the CFPB will NEVER contact you and ask you for sensitive information or to pay money. This includes never asking you to pay an upfront fee or taxes, or telling you that you’ve won a lottery, sweepstakes, or class-action lawsuit. We also won’t ask you for personal or sensitive information before you can cash a check we’ve issued.

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