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January

9
2024
Industry News

Washington Appeals Court overturns ruling for collector

On December 26, 2023, the Court of Appeals of the State of Washington overturned a ruling in favor of a collection agency. In the initial action, the collection agency sued an individual over a medical debt that was assigned to the agency.

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January

9
2024
Industry News

FTC Voice Cloning Challenge submissions are due by January 12th

Thanks to improvements in text-to-speech AI, voice cloning holds promise for consumers, but scammers often find a way to twist tech advancements for their nefarious purposes – and voice cloning is no exception.

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January

8
2024
Industry News

CFPB Files Amicus Brief in Case Contesting Debt Collection Letter Sent in Bankruptcy

The Consumer Financial Protection Bureau has filed an amicus brief in a consumer’s appeal of a decision that a debt collection letter they received in bankruptcy did not violate the Fair Debt Collection Practices Act.

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January

8
2024
Industry News

U.S. Attorney’s Office Collects Over $25 Million in Civil and Criminal Actions in Fiscal Year 2023

United States Attorney for the Southern District of Indiana, Zachary A. Myers, announced today that the U.S. Attorney’s Office collected $25,434,282 in asset forfeiture and financial litigation debt in Fiscal Year 2023. Of this amount, $15,244,637 was collected through asset forfeiture actions and $10,189,645 was collected through civil and criminal debt collection actions.

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January

8
2024
Industry News

Biden-Harris Administration Takes Additional Action to Hold Student Loan Servicers Accountable for Failing to Meet Contractual Obligations

The Biden-Harris Administration today announced it is withholding payments to three student loan servicers as part of the U.S. Department of Education’s (Department) continued efforts to strengthen protections for student loan borrowers and hold servicers accountable. The Department has found that Aidvantage, EdFinancial, and Nelnet all failed to meet contractual obligations to send timely billing statements to a combined total of 758,000 borrowers for the first month of repayment. As a result of identifying these errors,

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