Delinquencies are rising, and for millions of borrowers, financial stress remains a daily reality.
In this environment, more consumers are turning to debt settlement companies (DSCs) for structured relief—often before lenders make formal offers. This shift in borrower behavior is prompting a corresponding shift in lender strategy: from resisting third-party settlement to actively coordinating with it.
Delinquencies are rising, and for millions of borrowers, financial stress remains a daily reality.
In this environment, more consumers are turning to debt settlement companies (DSCs) for structured relief—often before lenders make formal offers. This shift in borrower behavior is prompting a corresponding shift in lender strategy: from resisting third-party settlement to actively coordinating with it.
The Federal Communications Commission (FCC) has opened public comment on a sweeping set of proposed rules that would significantly change how caller identification and consumer call consent work in the United States. The proposals focus on expanding consumer control over unwanted calls while improving transparency around who is calling and where calls originate.
I have said for years that every high school student should spend a semester working as a bill collector. The training alone—learning to ask questions, verify information, listen for inconsistencies, and help people solve real financial problems—would prepare any young adult for the world far better than most classroom electives.
As businesses prepare for the holiday season and the new year inches closer, now is the time to revisit Indiana and Kentucky’s comprehensive data privacy laws taking effect on January 1, 2026. As data privacy laws travel east and become effective across the Midwest, many businesses that target consumers in Indiana and Kentucky will have increased risk despite previous efforts to comply with more onerous regulations.