Comprehensive state privacy laws often task a state regulator to promulgate accompanying regulations that clarify the law’s requirements and to enforce the law by providing further guidance through its enforcement actions. Most state privacy laws empower a state’s office of the attorney general with rulemaking and enforcement authority, though California is a different story. The California Consumer Privacy Act created the California Privacy Protection Agency (CPPA), seeding sole rulemaking authority to the agency but splitting enforcement power between the state attorney general and the agency.
Discovery disputes are a big part of TCPA cases and, practically speaking, it can be exceptionally difficult for defendants to produce all documents requested by TCPA plaintiffs… for several reasons. Requests for production and interrogatories tend to be worded as broadly as possible (generally to seek class information). Then, even with discovery requests that are agreed upon by the parties, the practical difficulty of obtaining and producing the requested material can range from difficult to nearly impossible.
On February 27, the Federal Trade Commission (FTC) successfully obtained a temporary restraining order against Blackrock Services, Inc. and its associated entities and individuals. The court order aims to halt the defendants’ alleged deceptive and abusive debt collection practices.
The Trump Administration’s efforts to “effectively shutter the CFPB” amounts to a “total dereliction of all mandatory statutory duties,” that will harm state consumer protection efforts, Democratic state attorneys general have told a Washington, D.C. federal judge.
If you missed Part One of The Plastic Owl Chronicles, where I shared how a plastic owl in our horse barn became more of a bird concierge than a deterrent, you can catch up at https://collectioncomplianceexperts.com/the-lesson-of-the-plastic-owl/. Welcome back to our wildlife-inspired journey of hiring practices in the debt collection industry. Today, we’re focusing on the first step in making sure you have the right person in the right role — the resume review and interview process. This series will share real-life experiences that Ken Evancic and I have gathered throughout our careers in the collection industry, offering insights into how to build a strong, effective team.
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