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December

1
2023
Industry News

AG Campbell Proposes Regulations To Combat "Junk Fees" And Bolster Transparency For Consumers

BOSTON — Attorney General Andrea Joy Campbell has announced that her office has proposed regulations to prohibit hidden “junk fees,” which companies use to deceptively hike prices on consumers above advertised prices. The proposed regulations would require businesses to clearly disclose the total price of a product at the time it is presented to consumers, provide clear and accessible information on whether fees are optional or required, and simplify the process for cancelling trial offers and recurring charges, amongst other rules.

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December

1
2023
Industry News

Military consumers: The FTC wants to hear from you

Recently, the White House announced some initiatives the Administration is undertaking to improve the lives of the military and veteran communities. The FTC participates in several of these efforts, including the VSAFE task force that’s working to help veterans and their families avoid scams and other deceptive practices.

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November

30
2023
Trends

WEBRECON OCT 2023 STATS: TCPA &FCRA DOWN, FDCPA UP

Well, it’s another month with sort of weird results. Somewhat bucking long term trends, FDCPA (+14.7%) suits were up in October while TCPA (-17.3%) and FCRA (-7.8%) were both down. YTD however, TCPA (+11.5%) was the only one up from last year, while FDCPA (-13.4%) and FCRA (-2.1%) were trending downward.

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November

30
2023
Industry News

FDIC-Insured Institutions Reported Net Income of $68.4 Billion in Third Quarter 2023

WASHINGTON — Reports from 4,614 commercial banks and savings institutions insured by the Federal Deposit Insurance Corporation (FDIC) reflect aggregate net income of $68.4 billion in third quarter 2023, down $2.4 billion (3.4 percent) from the prior quarter. First and second quarter income benefitted from non-recurring gains from the accounting treatment for the acquisition of the three large bank failures this spring.

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November

30
2023
Industry News

FCC to Examine Impact of Artificial Intelligence on ‘Robocalls’ and ‘Robotexts’

As part of its focus on protecting consumers from illegal telephone calls and text messages, the Federal Communications Commission approved a Notice of Inquiry (PDF) to better understand the impact of artificial intelligence (AI) technologies.

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