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October

24
2023
Trends

Jamie Dimon rips central banks for being ‘100% dead wrong’ on economic forecasts

JPMorgan Chase CEO Jamie Dimon on Tuesday warned about the dangers of locking in an outlook about the economy, particularly considering the poor recent track record of central banks like the Federal Reserve.

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October

24
2023
Industry News

Utah State Court Rejects Claim Based on Debt Collector’s Alleged Failure to Register Under Collection Agency Act

The Utah court of appeals has recently affirmed the dismissal of a plaintiff’s suit against a debt buyer based on its alleged failure to register as a collection agency prior to filing collection lawsuits. The court’s decision in Meneses v. Salander Enterprises LLC, not only holds that a violation of the Utah Collection Agency Act (UCAA) is not a deceptive or unconscionable act under state law, but also calls into question whether the UCAA ever even applied to debt buyers. 

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October

24
2023
Industry News

Congress Begins Review of Labor Department’s Proposed Overtime Rule

A House committee last week examined the proposed overtime rule changes from the U.S. Department of Labor (DOL)—a topic not unfamiliar to Congress, regulators and the industry.

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October

24
2023
Industry News

California Credit Union League celebrates 90 years

The California Credit Union League transformed from a modest volunteer organization in 1933 with a specific political agenda into a well-established, highly skilled, and professional association over the last 90 years.

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October

24
2023
Strategy

5 ways credit unions can elevate their contact centers

In today’s fast-paced world, consumers expect swift, seamless solutions – and patience is in shorter supply in those waiting for answers. The good news is credit unions can leverage innovation to enhance contact center efficiency and member experiences.

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