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April

29
2025
Trends

Update: Credit Unions Challenge the Challenger Banks for Gen Z Wallet Share

The last decade has seen a dizzying acceleration in digital banking innovation. From slick mobile-first challenger banks to the sprawling networks of national giants, competition for consumer attention (and wallet share) has never been fiercer.

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April

29
2025
Industry News

States form Consortium of Privacy Regulators to cooperate on enforcement

On April 16, attorneys general from seven states and a state agency announced that they were forming the Consortium of Privacy Regulators, a new effort to better protect consumers’ privacy.

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April

29
2025
Industry News

New Washington Law Redefines Medical Debt and Strengthens Consumer Protections

Washington state has taken a major step toward protecting consumers from the harmful effects of medical debt. This week, Governor Bob Ferguson signed Senate Bill 5480 into law, introducing new safeguards around how medical debt is defined and reported.

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April

28
2025
Industry News

Court Records Offer Glimpse Into Trump’s CFPB Firing Efforts

This week, a judge will hear testimony that could determine the future of the CFPB.

The Consumer Financial Protection Bureau (CFPB) has been on shaky ground for months, with President Donald Trump’s administration pushing to cut 90% of its staff.

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April

25
2025
Industry News

VA Winding Down VASP Program

As previously reported, last year the U.S. Department of Veterans Affairs (VA) launched a Veterans Affairs Servicing Purchase (VASP) program, which VA characterized as a “last-resort tool” for VA home loan borrowers facing severe financial hardships. Pursuant to the program, VA purchases defaulted VA loans, modifies the loans, and then places them in the VA-owned portfolio as direct loans.

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