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October

23
2023
Trends

Report of the CFPB Education Loan Ombudsman

This report analyzes the 9,284 student loan complaints submitted by consumers from September 1, 2022, through August 31, 2023.1 Complaints submitted to the CFPB suggest that across the federal and private student loan markets, failures on the part of industry participants are excluding some borrowers from protections and benefits intended for them under law.

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October

20
2023
Industry News

FTC Reports Outline Efforts to Combat Cross-Border Fraud and Ransomware Attacks

The Federal Trade Commission has submitted two reports to Congress detailing the agency’s efforts to combat cross-border fraud through the U.S. SAFE WEB Act and work contributing to the fight against ransomware and other cyber attacks that originate outside the United States.

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October

20
2023
Trends

TransUnion Report Finds More than Half of Consumers Plan to Spend $500+ this Holiday Shopping Season; Shoppers Plan to Increase Spending for Third Consecutive Year

More than half of Americans (51%) plan to spend more than $500 this holiday shopping season, a marked increase from the 36% who planned to do so in 2022. A new TransUnion (NYSE: TRU) report found that three in 10 consumers (29%) plan on spending more on holiday shopping than in the year prior, while only 16% say they will spend less.

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October

20
2023
Industry News

More than 300,000 student borrowers given wrong repayment information, Education Department says

More than 300,000 people were given incorrect information about their student loan repayments as resumption of debt payments began this month, the Education Department said on Thursday.

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October

20
2023
Industry News

Board Issues Proposals on Fair Hiring in Banking; Simplification of Share Insurance

ALEXANDRIA, Va. (Oct. 19, 2023) – The National Credit Union Administration Board held its ninth open meeting of 2023, where it unanimously approved a proposed rule incorporating its Second Chance Interpretive Ruling and Policy Statement and the Fair Hiring in Banking Act into its regulations. The NCUA Board also approved a proposed rule that would simplify share insurance regulations by establishing a “trust accounts” category.

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