If you missed Part One of The Plastic Owl Chronicles, where I shared how a plastic owl in our horse barn became more of a bird concierge than a deterrent, you can catch up at https://collectioncomplianceexperts.com/the-lesson-of-the-plastic-owl/. Welcome back to our wildlife-inspired journey of hiring practices in the debt collection industry. Today, we’re focusing on the first step in making sure you have the right person in the right role — the resume review and interview process. This series will share real-life experiences that Ken Evancic and I have gathered throughout our careers in the collection industry, offering insights into how to build a strong, effective team.
A six-figure income, a house in a nice neighborhood, two cars in the garage and kids in private schools — yet still feeling panicked when an emergency expense hits. And while the Fed once held out $400 as the average emergency expense threshold, that unexpected expense is now more likely to be about three times as much.
Its the 10th day of March, 2025, and there have already been more TCPA class actions filed this March (85) than all of March, 2024 (84).
The Consumer Financial Protection Bureau extended the comment deadline for an advance notice of proposed rulemaking (ANPR) by 30 days to April 7, 2025. The ANPR seeks public input on potential amendments to Regulation V of the Fair Credit Reporting Act, focusing on consumer protections against identity theft and “coerced debt.”
The FDIC has proposed rescinding the agency’s 2024 Statement of Policy on Bank Merger Transactions. FDIC officials said at the time of issuance that the Statement of Policy addresses the scope of transactions that will be reviewed, the process for that review and whether a proposed deal follows the standards established in the Bank Merger Act.
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