Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

October

6
2023
Industry News

Stable and spending: An update on the state of the US consumer

After glimmers of optimism in the spring, US consumers’ feelings about the economy remained somewhat upbeat through the summer, as indicated by our ConsumerWise sentiment survey. With this tempered optimism came an increase in consumer spending year-over-year, with a positive change seen across most categories.

Read post

October

6
2023
Trends

U.S. Consumers Received Just Under 4.3 Billion Robocalls in September, According to YouMail Robocall Index

IRVINE, Calif., Oct. 6, 2023 /PRNewswire/ -- U.S. consumers received just under 4.3 billion robocalls in September, representing a 15.7% decrease from August's volume and the lowest monthly volume since December 2022.

Read post

October

6
2023
Trends

FTC Data Shows Consumers Report Losing $2.7 Billion to Social Media Scams Since 2021

New data from the Federal Trade Commission shows that scams originating on social media have accounted for $2.7 billion in reported losses since 2021, more than any other contact method.

Read post

October

5
2023
Industry News

New York Department of Financial Services Reminds Auto Finance Companies to Credit Consumers for Ancillary Product Refunds

If you cancel a service before your contract is up and you paid ahead of time, you probably expect a refund. For example, if you paid $600 for a year’s worth of a service and cancelled nine months into the contract, you should get about $150 back, assuming that the contract provides for pro rata refunds upon early cancellation.

Read post

October

5
2023
Industry News

Attorney General James and Multistate Coalition Secure $49.5 Million from Cloud Company for Data Breach

NEW YORK – New York Attorney General Letitia James and a multistate coalition of 50 attorneys general reached a $49.5 million agreement with cloud company Blackbaud over a massive data breach that impacted thousands of nonprofit institutions, including charities, colleges and universities, and health care organizations in New York and across the country. Blackbaud provides donor data management software and, in 2020, experienced a data breach that exposed the personal information of its customers and millions of their donors and constituents.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.