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March

3
2025
Industry News

Wisconsin Appeals Court Rejects National Bank Act Preemption

In a significant ruling on February 18, 2025, the Wisconsin Court of Appeals determined that National Bank Act (NBA) does not preempt the procedural “right to cure” notice requirements mandated by the Wisconsin Consumer Act (WCA), reversing a judgment in two debt collection actions.

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February

28
2025
Strategy

Navigating the Financial Tech Revolution

The financial tech revolution is reshaping the landscape of debt resolution, presenting collections executives with both challenges and opportunities. As automation and advanced negotiation tools become integral to the industry, staying ahead of these trends is essential for optimizing processes and outcomes.

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February

28
2025
Compliance

When to Walk Away: The Tough Call on Ending a Collection Agency Relationship

Deciding when to end a relationship with a collection agency is rarely easy. In some cases, the decision is clear—fraud, non-compliance with regulatory requirements, serious contract violations—these are all non-negotiable deal-breakers. But what about when an agency is simply underperforming? Or when they fail to provide the level of transparency and data you need?

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February

28
2025
Compliance

Virginia’s SB 1252: Potential Impact on Banks and Fintechs

On January 8, Senate Bill No. 1252 (SB 1252) was introduced to the Virginia General Assembly, aiming to amend and reenact sections of the Code of Virginia related to the application of usury rates. Just two weeks ago, the bill was passed by both the House and Senate. Opponents of the bill contend that the language and effect is very unclear, but that broad language and stringent provisions could stifle innovation and ultimately harm consumers by limiting their access to credit.

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February

28
2025
Industry News

Washington lawmakers push to protect credit scores from medical debt

Washington lawmakers are taking steps to change how medical debt affects credit scores.

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