At the Consumer Financial Protection Bureau, consumer complaints help drive our work. They give us insight into what individuals and families are experiencing in the financial marketplace: the problems they face, what’s happening at certain companies or with financial products, and the places where we might need to focus our supervisory and enforcement efforts. Each week, we send more than 20,000 complaints to companies for response, and last month, we published our four millionth complaint.
The Consumer Financial Protection Bureau (CFPB) is moving forward with a rulemaking proposal to change the process of reporting medical debt on consumer credit reports.
The Federal Trade Commission is taking action to stop Lurn, a Maryland-based online business coaching seller, from making unfounded claims that consumers can make significant income by starting an array of online businesses
The Federal Communications Commission has adopted rules that would strengthen and modernize its requirements for Voice over Internet Protocol (VoIP) providers to obtain direct access to telephone numbers, according to news release (PDF).
CUNA and NAFCU’s websites are updated with recent developments related to the proposed transformation to America’s Credit Unions. Now available are the 2022 financial statements for both organizations, a video of Jim Nussle’s conversation at NAFCU’s 2023 Congressional Caucus where he laid out his vision for the new organization, and refreshed FAQs.