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August

14
2023
Industry News

CFPB Report Details UDAAP Violations Uncovered During Recent Supervisory Examinations

On July 26, 2023, the CFPB released its Summer 2023 Supervisory Highlights, which focuses on alleged unfair, deceptive, and abusive acts or practices (UDAAP) violations found in recent supervisory examinations.  The report also detailed violations caused by insufficient technology controls.

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August

14
2023
Trends

Trends in reverse mortgage direct mail advertising

Many older adults value homeownership, with nearly 80 percent owning their home,1 and nine out of ten wanting to remain in their homes for as long as possible. Home equity is often an older adult’s largest asset2, and one that has grown in recent years as home prices soared across the United States.

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August

14
2023
Strategy

One-Third of Credit Union Members Would Leave for Better Credit Products

Consumers in the United States rely less on their primary financial institution (FI) for major credit products than they used to. Many are shopping around for better deals on rates and terms and for a larger variety of products, resulting in increased competition from non-bank and non-credit union financial entities such as FinTechs.

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August

14
2023
Industry News

ACA and Trade Groups Suggest Ways FCC Can Prevent Legitimate Calls From Being Blocked

In comments on the Federal Communications Commission’s ongoing proposed rulemakings to stop illegal robocalls, ACA International and joint industry trade groups in banking, mortgages and student loans stress changes that need to be made to ensure legitimate and important calls to consumers are getting through.

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August

14
2023
Trends

FDIC Publishes 2023 Risk Review

The 2023 Risk Review provides a comprehensive summary of key developments and risks in the U.S. banking system, as in prior reports, and includes a new section focused on crypto-asset risk.

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