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July

26
2023
Strategy

Banks’ Cautious Approach to Generative AI Is More Internal Than Customer-Facing

Generative artificial intelligence (AI) has quickly become one of the most important topics of our time, and global banks are beginning to explore the possibilities of the technology so as not to miss out on the impact it is poised to have on the financial services sector.

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July

26
2023
Industry News

CFPB at the Supreme Court: Current and Former Members of Congress, States, Consumer Groups Weigh in on Case

Support has come down on both sides in the U.S. Supreme Court case centered on the Consumer Financial Protection Bureau’s funding and regulatory authority.

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July

26
2023
Trends

CFPB Exams Find Unfair, Deceptive, and Abusive Practices Across a Wide Array of Consumer Financial Product Lines

WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) released a new Supervisory Highlights report which found unfair, deceptive, and abusive acts or practices across many consumer financial products. For example, auto lenders have originated loan balances above the real value of the car being purchased and engaged in illegal collection practices while servicing these loans.

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July

26
2023
Industry News

Murphy. Braun Introduce Legislation to Protect Consumers from Medical Debt

WASHINGTON–U.S. Senators Chris Murphy (D-Conn.) and Mike Braun (R-Ind.), both members of the U.S. Senate Health, Education, Labor, and Pensions Committee, on Tuesday introduced legislation to strengthen consumer protections and improve transparency for medical debt practices.

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July

25
2023
Industry News

CFPB and States Launch Enforcement Action Related to Student Loans

On July 13, 2023, the CFPB and various state attorneys general, along with California’s Department of Financial Protection and Innovation, filed an adversary proceeding against a sales training company for deceptive marketing and debt collection practices relating to the company’s allegedly illegal student loan program.

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