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June

26
2023
Industry News

Senators Urge State AGs to Protect Consumers From Cash Homebuying Companies

On June 13, Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra provided the CFPB’s semiannual report to Congress, which included concerns about predatory house-flipping practices by companies like HomeVestors.

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June

26
2023
Industry News

CFPB Publishes Issue Spotlight on Chatbots in Consumer Finance

The CFPB recently published an Issue Spotlight regarding the use of chatbots in consumer finance, explaining that the purpose of the report is to explain how chatbot technologies are used by financial institutions and the challenges faced by customers.

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June

26
2023
Industry News

Accepting applications for CFPB advisory committees

To ensure that the CFPB hears from a variety of external experts with diverse viewpoints, we established the Consumer Advisory Board, the Community Bank Advisory Council, the Credit Union Advisory Council, and the Academic Research Council. These advisory committees provide the CFPB with information about emerging trends and practices in the consumer financial marketplace. They also allow us to hear directly from small financial institutions.

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June

26
2023
Industry News

Attorney General Bonta Supports FTC’s Effort to Facilitate Cancellation of Unwanted Consumer Subscriptions and Memberships

OAKLAND As part of a coalition of 26 attorneys general, California Attorney General Rob Bonta today announced that he has filed a comment letter supporting the Federal Trade Commission's (FTC) proposed improvements to its existing Negative Option Rule. “Negative option offers” are a business tactic of interpreting a consumer’s silence — or failure to take affirmative action — as acceptance of an offer, often in the form of a recurring, unwanted subscription that is difficult or impossible to cancel.

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June

23
2023
Industry News

SchoolsFirst Federal Credit Union Celebrates a Year of Giving to Children’s Miracle Network Hospitals

TUSTIN, CA / ACCESSWIRE / June 22, 2023 / SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, today announced that it donated and raised $345,122 in 2022 to support Children's Miracle Network Hospitals (CMNH), including UC Davis Children's Hospital, Children's Health of Orange County (CHOC), Children's Hospital Los Angeles and Rady Children's Hospital - San Diego.

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