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May

24
2023
Trends

Consumer Finance State Roundup

The pace of legislative activity from this year’s current session can make it hard to stay abreast of new laws. The Consumer Finance ABStract’s “Consumer Finance State Roundup” is intended to provide a brief overview of recently enacted measures of potential interest.

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May

24
2023
Trends

Overdraft/NSF revenue down nearly 50% versus pre-pandemic levels

For the past year-and-a-half, CFPB has been closely monitoring trends in overdraft/non-sufficient fund (NSF) fee revenue and practices. With data now available for all four quarters of 2022, we have a fuller picture of reductions in these revenues compared to pre-pandemic levels. Our most recent analysis finds the following:

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May

24
2023
Industry News

Attorney General Bonta Announces Lawsuit Against Telecommunications Company over Billions of Illegal Robocalls

SACRAMENTO – California Attorney General Rob Bonta today, as part of a bipartisan coalition of 49 attorneys general, announced a lawsuit against Avid Telecom for allegedly initiating and facilitating billions of unlawful robocalls in California and around the country. Those robocalls included Social Security Administration scams, Medicare scams, and employment scams; two robocall examples can be found here and here. Today’s complaint is the result of efforts by the nationwide Anti-Robocall Litigation Task Force, which Attorney General Bonta helped launch last year and is charged with taking legal action against telecommunications companies that perpetuate robocall traffic.

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May

23
2023
Industry News

FCC Adopts Expanded Call Blocking Requirements

New rules from the Federal Communications Commission expand call blocking requirements and the scope of voice service providers required to comply. The FCC adopted its 7th report and order on call blocking May 18 as part of its “multi-pronged approach” on the issue.

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May

23
2023
Industry News

Canvas Credit Union Selects Total Expert to Power Member Experience and Engagement

MINNEAPOLIS--(BUSINESS WIRE)--Canvas Credit Union, a growing community-oriented financial cooperative, has partnered with Total Expert to enhance member experience, improve communication across their 33 locations, and streamline loan officer workflows. Canvas Credit Union joins a growing list of financial institutions tapping the power of Total Expert, the platform that powered nearly 40% of all U.S. home loan transactions in 2022.

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