Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

June

11
2026
Industry News

New York DFS Finalizes Consent Order Against Santander Consumer USA Over Auto Loan Fee Practices

The New York State Department of Financial Services (DFS) has finalized a consent order with Santander Consumer USA Inc. following an investigation into the company’s automobile loan servicing practices. According to a DFS news release, the agency found that Santander charged certain borrowers recurring fees related to loan payment extensions that were not fully disclosed in customer agreements.

Read post

June

11
2026
Industry News

FTC obtains restraining order against mortgage relief assistance operation

A U.S. District Court Judge has temporarily halted an allegedly deceptive mortgage assistance relief operation lured homeowners with promises that it could provide mortgage relief assistance under the Coronavirus Aid, Relief and Economic Security (CARES) Act. The order, entered in the U.S. District Court for the Central District of California, was issued at the request of the FTC.

Read post

June

9
2026
Industry News

CFPB Announces Headquarters Relocation and Return-to-Office Plan Amid Ongoing Workforce Reduction Disputes

The CFPB has announced plans to relocate its Washington, D.C., headquarters to a smaller office building in the city’s southwest quadrant while also implementing a phased return-to-office plan for employees. According to a report from Bloomberg Law, preparations for the new office space began on June 1, with operations staff tasked with readying the facility for employee occupancy.

Read post

June

9
2026
Industry News

CFPB Issues Guidance on Consideration of Immigration Status Based on Ability to Repay Requirements Without Providing Sufficient Detail to Assist Creditors

The CFPB has now issued guidance on the consideration of immigration status in connection with the Regulation Z ability to repay requirements for credit cards and mortgage loans. Unfortunately, the guidance falls short of providing guideposts and will likely prove to be more problematic than helpful.

Read post

June

9
2026
Industry News

FDIC Backs Industry in Colorado DIDMCA Opt-Out Fight, Urges Bank-Focused Reading of “Loans Made in Such State”

On June 4, the Federal Deposit Insurance Corporation (FDIC) filed an amicus brief in the Tenth Circuit’s en banc rehearing of National Association of Industrial Bankers v. Weiser, supporting industry plaintiffs and arguing that the Depository Institutions Deregulation and Monetary Control Act of 1980 (DIDMCA) § 525’s phrase “loans made in such State” refers to the state where the bank is located and performs key lending functions, not where the borrower resides.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.