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January

30
2023
Industry News

CFPB Report: ID Theft Among Servicemembers Increasing

n January 12, the CFPB released a report that identified an uptick in identity theft reported by servicemembers. The report found that military consumers (defined as active duty servicemembers, veterans, and military family members) reported almost 50,000 cases of identity theft to the FTC in 2021. Additionally, military consumer complaints to the CFPB for debts resulting from identity theft increased from about 200 in 2014 to more than 1,000 in 2022.

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January

30
2023
Industry News

Industry Stakeholders Push for Call Authentication Improvements at FCC

ACA International and coalition partners continue to support updates to the Federal Communications Commission’s call authentication framework that ensure legitimate calls are getting through, as noted in supplemental comments (PDF) to the FCC on call authentication solutions.

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January

30
2023
Trends

CFPB Report Finds Credit Scores Improved During the COVID-19 Pandemic

Consumer credit scores improved during the COVID-19 pandemic, suggesting that pandemic-era mortgage forbearances, the federal student loan repayment pauses, and federal cash transfers that improved some consumers’ financial wellbeing drove the overall credit score increases, according to a report from the Consumer Financial Protection Bureau’s (CFPB) Office of Research.

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January

27
2023
Industry News

Washington Attorney General sues Providence hospitals over ‘unfair’ medical billing practices

EVERETT, Wash. — Washington State Attorney General Bob Ferguson said a hearing is set for Friday, January 27 in a legal case alleging Providence hospitals used medical payment methods. unfair and deceptive” for low-income patients.

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January

27
2023
Industry News

Education Department releases new data on 25M applications for Biden's student debt relief

The Biden administration on Thursday released new, more complete data about the more than 25 million Americans who signed up to have their student debt canceled before the program was blocked by the courts.

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