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January

26
2023
Industry News

California Regulatory Agency Opens Applications for Debt Collection Advisory Committee

The California Department of Financial Protection and Innovation (DFPI) is seeking applicants to fill upcoming positions on the Debt Collection Advisory Committee for the 2023-2025 term.

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January

26
2023
Trends

Office of Research blog: Credit score transitions during the COVID-19 pandemic

Many households found that their financial fortunes changed during the pandemic, and these changes were often reflected in their credit scores. A recent CFPB analysis found that the distribution of credit scores shifted upward during the pandemic, suggesting that pandemic-era mortgage forbearances, the federal student loan repayment pauses, and federal cash transfers that improved some consumers’ financial wellbeing drove the overall increases in credit scores.

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January

25
2023
Trends

New TransUnion Study Finds Millions of New-to-Credit Consumers Across the Globe Prove to be Similar, if Not Better, Risks Than Established Credit Use

New-to-credit consumers – those early in their credit journeys – generally perform as well or better than borrowers with established credit and similar risk scores.

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January

25
2023
Industry News

Collection Management Training Announced - May 8th - 9th | Four Seasons Las Vegas, NV

Teaching collection managers and supervisors techniques for maximizing performance of collectors - Compliance, Coaching and Accountability.

Taught by Ken Evancic, Coaching for Optimal Collections Performance teaches front-line collection supervisors and managers the fundamentals necessary for working with both experienced and inexperienced collectors - providing the knowledge and tools necessary to coach and develop the team to maximize collection performance. For more details, see: https://resourcemanagement.com/training_coaching.html

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January

25
2023
Trends

Capital One Card Spending Up 9% as Credit Loss Provisions Triple

Capital One Financial’s latest results show consumers continue to spend, but a modestly worse economic outlook has boosted allowance for credit losses. CEO Richard Fairbank said during the conference call with analysts that “consumer credit metrics remain strong — and they’ve been normalizing steadily through 2022 and are approaching pre-pandemic levels.”

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