The U.S. Court of Appeals for the Tenth Circuit recently joined the Eleventh Circuit (and a growing majority of courts) in rejecting the “Hunstein theory” of liability under the Fair Debt Collection Practices Act (FDCPA). In Shields v. Professional Bureau of Collections of Maryland, Inc., the Tenth Circuit affirmed a lower court’s dismissal of FDCPA claims for lack of standing, confirming that a debt collector’s use of an outside mail vendor does not constitute an actionable, concrete injury.
The California Department of Financial Protection and Innovation (DFPI) is seeking applicants to fill upcoming positions on the Debt Collection Advisory Committee for the 2023-2025 term.
Many households found that their financial fortunes changed during the pandemic, and these changes were often reflected in their credit scores. A recent CFPB analysis found that the distribution of credit scores shifted upward during the pandemic, suggesting that pandemic-era mortgage forbearances, the federal student loan repayment pauses, and federal cash transfers that improved some consumers’ financial wellbeing drove the overall increases in credit scores.
New-to-credit consumers – those early in their credit journeys – generally perform as well or better than borrowers with established credit and similar risk scores.
Teaching collection managers and supervisors techniques for maximizing performance of collectors - Compliance, Coaching and Accountability.
Taught by Ken Evancic, Coaching for Optimal Collections Performance teaches front-line collection supervisors and managers the fundamentals necessary for working with both experienced and inexperienced collectors - providing the knowledge and tools necessary to coach and develop the team to maximize collection performance. For more details, see: https://resourcemanagement.com/training_coaching.html
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