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December

30
2022
Industry News

Congress and the Federal Reserve Could Be Setting Us Up for Economic Disaster

In the final week of 2022, we Americans can foresee two significant economic risks in 2023. The first one is a probability that the Federal Reserve will get weak-kneed and stop raising interest rates before inflation is truly under control. The second risk is that Congress will continue to spend and borrow money irresponsibly. The likely mix of these two hazards would all but ensure that our economic misery lasts much longer than necessary.

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December

30
2022
Industry News

AG Ferguson, Rep. Leavitt propose legislation holding telecommunications providers accountable for allowing illegal robocalls

OLYMPIA Attorney General Bob Ferguson announced that he is partnering with Rep. Mari Leavitt, D-University Place, on legislation to combat robocalls. Washington’s current anti-robocalling law is weak and out-of-date. Ferguson and Leavitt’s Robocall Scam Protection Act, HB 1051, modernizes the law and makes it a violation of the Consumer Protection Act to:

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December

30
2022
Industry News

Loan Depot class action alleges company made unsolicited, automated phone calls

Loan Depot LLC engaged in unlawful telemarketing practices by repeatedly placing unwanted solicitation calls and automated voice messages, including to numbers listed on the National Do-Not-Call Registry, a new class action lawsuit alleges. 

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December

30
2022
Industry News

Customer Loyalty Lessons Traditional Banks Can Learn From FinTechs

The study “Digital-First Bankingn: Experience-Oriented Digital-First Banking,” a PYMNTS and NCR collaboration, found that all age groups, led by younger generations, are moving toward making digital-only banks their primary providers. However, total consumer adoption of these neobanks is a long way off, with just one in 10 primarily using them. Digital-only banks, therefore, have been looking to gain consumer trust (and thereby market share) through enhanced customer service.

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December

30
2022
Industry News

Congress Is Trying To Pass a Bill That Will End Credit Card Rewards Programs

This month, congress will vote on a bill to eliminate almost all the funding for popular credit card reward programs like cash back and travel points. This Legislation would allow retailers to process credit card transactions without getting charged a processing fee. Putting millions of dollars into big-box retailer pockets. Senator Dick Durbin (D-IL) and Senator Roger Marshall (R-KS) introduced the bill to the Senate, and Peter Welch (D-VT) and Lance Gooden (R-TX) submitted it to the House and are planning on getting passed and signed by the end of this year.

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