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March

19
2026
Strategy

Governing the Machine: Why AI-Driven Settlement Requires Deterministic Guardrails

By early 2026, "Agentic AI" has moved from a conceptual promise to an operational reality within the debt settlement industry. Debt settlement companies (DSCs) are increasingly deploying autonomous agents to manage high-volume negotiations.

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March

19
2026
Industry News

Washington Medical Debt Interest Bill Stalls, May Return in 2027

A proposal to significantly reduce the interest rate applied to medical debt in Washington state stalled in the House of Representatives before the legislative session concluded on March 12. The measure, Senate Bill 5993, was one of several bills considered in recent years as lawmakers continue to examine the impact of medical debt on consumers and the broader healthcare system.

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March

19
2026
Industry News

CRS says policymakers are facing myriad of BNPL issues

Although an interpretive rule that made Buy Now Pay Later (BNPL) services subject to the Truth in Lending Act has been withdrawn, the issue remains a flashpoint in the industry and among policymakers, according to the Congressional Research Service (CRS).

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March

19
2026
Trends

NCUA Releases Q4 2025 State-level Credit Union Data Report

The National Credit Union Administration (NCUA) today released its fourth quarter state-level credit union data report for 2025. Report findings indicate that for federally insured credit unions, assets increased by 3.3 percent at the median over the year ending in the fourth quarter of 2025.

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March

19
2026
Industry News

OCC Announces Enforcement Actions for March 2026

The Office of the Comptroller of the Currency (OCC) today released enforcement actions for March 2026. The OCC uses enforcement actions against an institution-affiliated party (IAP) to deter, encourage correction of, or prevent violations, unsafe or unsound practices, or breaches of fiduciary duty.

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