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March

9
2026
Industry News

OCC proposes overhaul of appeals process

Following on the FDIC’s recent issuance of updated guidelines for appeals of material supervisory determination, the OCC is now proposing to replace the existing guidance for handling appeals of material supervisory determinations at institutions under its jurisdiction and to create a board to decide bank appeals.  The deadline for comments on the proposal is April 20, 2026.

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March

9
2026
Trends

NCUA Releases Fourth Quarter 2025 Credit Union System Performance Data

The National Credit Union Administration today released its fourth quarter credit union system performance data for 2025. According to the latest financial performance data report, total assets in federally insured credit unions rose by $126 billion, or 5.4 percent, over the year ending in the fourth quarter of 2025, to $2.43 trillion. At the same time, total loans outstanding increased $76 billion, or 4.6 percent, over the year, to $1.72 trillion. The average outstanding loan balance in the fourth quarter of 2025 was $19,397, up $984, or 5.3 percent, from one year earlier.

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March

9
2026
Industry News

FCC Recognizes National Consumer Protection Week with Series of Posts

FCC recognizes National Consumer Protection Week with a series of consumer protection posts and new resources aimed to equip the public with tools needed to stay safe, informed, and connected.

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March

9
2026
Industry News

DFPI Shares Practical Steps for Your Family During National Consumer Protection Week

As National Consumer Protection Week (March 1-7) draws to a close, the California Department of Financial Protection and Innovation (DFPI) is reminding consumers of long-lasting, simple, effective steps they can take to protect themselves and their families from scams and fraud – and to promptly report suspicious activity. This reminder comes as DFPI and the California Attorney General’s Office partnered to shut down 48 scam websites in the past year – double the number taken down the year before. These actions were made possible because consumers quickly reported new scams to the DFPI.

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March

6
2026
Strategy

The Friction Tax: Why Manual Negotiation is Your Biggest Recovery Leak

In the 2026 recovery landscape, the bottleneck isn't a lack of consumer intent; it’s the structural friction of the negotiation process itself. Traditional workflows—defined by fragmented emails, manual spreadsheets, and multi-day authorization lags—are essentially a "tax" on your recovery rates.

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