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July

7
2026
Trends

Your First AI Policy: Six Burning Issues for Every Growing Business to Consider Before You Scale

AI is already part of everyday work at growing companies. Employees use it to draft emails, summarize documents, generate marketing copy, assist with coding, and prepare meeting notes. In some organizations, that adoption has happened informally. The tools arrived first, and internal rules are still playing catch-up. That sequence may create problems. Once employees get used to particular tools and habits, changing course later may require additional training, supervision, or remediation.

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July

7
2026
Industry News

Massachusetts Proposes Ban on Medical Debt Credit Reporting

The Massachusetts Department of Public Health (DPH) has proposed new regulations that would prohibit health care providers and third-party debt collectors from reporting medical debt to consumer credit reporting agencies. The proposal follows Gov. Maura Healey’s announcement during her 2026 State of the State Address, where a ban on medical debt credit reporting was identified as one of the administration’s key health care initiatives.

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July

7
2026
Industry News

Eighth Circuit Holds Consumer Reporting Agency’s Reliance on Official Court Website Satisfies FCRA Reasonable Procedures Standard

On June 25, the U.S. Court of Appeals for the Eighth Circuit issued a decision affirming summary judgment in favor of a consumer reporting agency (CRA) that allegedly issued an inaccurate consumer report by inadvertently including the subject’s twin brother’s speeding ticket in the background check report. The decision provides useful guidance on the standard for “reasonable procedures to assure maximum possible accuracy” under the Fair Credit Reporting Act (FCRA) and the circumstances under which a CRA may rely on official court records without further investigation.

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July

2
2026
Trends

Navigating the Liquidity Ceiling: How Recurring Obligations Impact Settlement Capacity

In the modern recovery space, institutions are competing with a consumer budget that is increasingly fixed and recurring. Success requires an infrastructure that makes it easy to understand these trends through data. By using a digital clearing house to bridge the gap between policy and economic reality, credit providers can ensure their strategies remain effective, professional, and resilient.

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July

2
2026
Industry News

New York City Releases Final SHIELD Rule Updates Ahead of September 2026 Effective Date

The New York City Department of Consumer and Worker Protection (DCWP) has published an updated Notice of Adoption for its debt collection SHIELD Rule, confirming that the regulations will take effect on Sept. 1, 2026. The updated notice incorporates revisions made earlier in 2026, including changes to reporting requirements for collection agencies, updated validation and verification procedures, and the finalized penalty schedule for rule violations.

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