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December

9
2025
Trends

CFPB publishes annual report on FDCPA findings from 2024

On November 21, the CFPB released its annual report detailing its activities to administer the FDCPA, and summarizing trends in consumer complaints the Bureau received in 2024.

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December

9
2025
Industry News

From “Operation Chokepoint 2.0” to Fair Banking: What the House Report Alleges and How the OCC Responded

On November 25, the House Financial Services Committee majority staff published Operation Chokepoint 2.0: Biden’s Debanking of Digital Assets, a detailed account of how, in the Committee’s view, federal prudential regulators between 2021 and early 2025 discouraged banks from serving lawful digital asset businesses through informal guidance, supervisory posture, and enforcement.

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December

9
2025
Industry News

CFPB tells President, Congress it will need $279.6 million to continue statutorily required operations through September 30, 2026

In Fiscal Year 2026, ending September 30, 2026, the CFPB will need $279.6 million just to maintain its activities that are required by law, Bureau Acting Director Russell Vought wrote in letters to House and Senate appropriators and President Trump.

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December

5
2025
Trends

U.S. Bankruptcy Filings Continue to Rise in 2025, but Remain Below Historic Highs

Bankruptcy filings in the United States continued their upward climb in 2025, reflecting the growing financial pressure on both households and businesses. New data from the Administrative Office of the U.S. Courts shows that personal and business filings increased 10.6% in the twelve-month period ending September 30, 2025, compared with the previous year.

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December

5
2025
Strategy

The Case for Building a Debt Settlement Engagement Strategy

Debt settlement firms are no longer operating on the margins of consumer finance. From high-balance personal loans to everyday credit cards, more consumers are turning to third-party representatives to help navigate repayment. For lenders and servicers, this shift requires more than reactive handling—it demands a deliberate, infrastructure-supported strategy for engagement.

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