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March

31
2025
Industry News

FTC Names Additional Defendants in Student Loan Debt Relief Case

The Federal Trade Commission named five additional corporate defendants and two individuals in its ongoing case against a student loan debt relief operation.

In November 2024, the FTC filed its initial complaint against Nevada-based Superior Servicing and its operator, Dennise Merdjanian, alleging they pretended to be affiliated with the U.S. Department of Education and falsely promised student loan forgiveness, taking millions from student loan borrowers.

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March

31
2025
Industry News

CFPB Offers Regulatory Relief for Small Loan Providers

The Consumer Financial Protection Bureau is announcing today that, with respect to the Payday, Vehicle Title, and Certain High-Cost Installment Loans Regulation, it will not prioritize enforcement or supervision actions with regard to any penalties or fines associated with the Payment Withdrawal provisions and the Payment Disclosure provisions once they become operative on March 30, 2025.

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March

31
2025
Strategy

The Value vs. Cost Dilemma: Finding the Right Fee for a Collection Agency

When selecting a third-party collection agency, one of the most debated topics is pricing. The temptation to choose the lowest contingency fee is strong—after all, higher fees cut into your bottom line. But is the lowest cost really the best value? The answer lies in understanding the balance between cost, performance, compliance and expectations.

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March

28
2025
Trends

Late Pays Rising for Student, Auto Loans

Delinquencies are building across two major food groups — student loans and automobile financing — the feed credit scores and are sure to impact the ability of would-be home buyers to obtain a mortgage.

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March

28
2025
Compliance

Telephone and Texting Compliance News: Litigation Update — Hulce – The TCPA’S “Free” Pass

With exceptions, the Telephone Consumer Protection Act prohibits “telephone solicitations” to residential telephone numbers on the National Do Not Call Registry. The Seventh Circuit’s recent decision in Hulce v. Zipongo offers important insights as to what actually qualifies as a “telephone solicitation” under the TCPA.[1]

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