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April

18
2025
Industry News

Judge Jackson schedules hearing for 11:00 AM today regarding mass layoffs at the CFPB

It was reported last night that the CFPB had laid off about 90% of its staff. This came on the heels of the CFPB providing each of its employees with its 2025 Supervisory and Enforcement Priorities which calls for a much narrower mission for the CFPB than under former Director Chopra.

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April

18
2025
Industry News

CFPB Implements Mass Layoffs: Union Files Emergency Motion to Show Cause

The Consumer Financial Protection Bureau (CFPB or Bureau) is undergoing significant changes as the Trump administration implements sweeping layoffs just days after revising the Bureau’s regulatory priorities. According to reports, approximately 1,400-1,500 employees have received reduction-in-force notices, leaving the CFPB with just over 200 personnel to carry out its regulatory activities. This drastic reduction raises critical questions about the agency’s ability to effectively focus on its newly outlined priorities for 2025.

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April

18
2025
Compliance

Critical Insights on Recent ARM Industry Insurance Claims

In today’s increasingly litigious environment, accounts receivable management professionals face a minefield of regulatory challenges and legal exposures. As lawsuit filings surge across key states, understanding emerging claim patterns has never been more critical for industry survival. Drawing on data from their decade-long partnership serving ACA members, QBE North America and Collectors Insurance Agency have uncovered some trends that every collection professional should know to protect their business and maintain compliance in this high-risk landscape.

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April

17
2025
Strategy

What a Great Shovel, Rake and Trowel Taught Me About Recognition

Not every reward needs to be glamorous to be meaningful. Years ago, early in my career, I earned a set of garden tools through a performance incentive program. It wasn’t a bonus check or a flashy plaque—but to this day, I still remember that heavy-duty rake, shovel, and trowel with ergonomic grips and a matching carrying bag. Why? Because it felt personal. It was tied to real effort, it was something I genuinely liked, and it showed that someone thought about what would make the reward memorable.

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April

17
2025
Trends

New FTC Data Show Top Text Message Scams of 2024; Overall Losses to Text Scams Hit $470 Million

New data from the Federal Trade Commission show that in 2024, consumers reported losing $470 million to scams that started with text messages. This amount is five times higher than what was reported in 2020, even though the number of reports declined.

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