Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

September

12
2025
Compliance

AI in Collections: Balancing Efficiency with Explainability

Artificial intelligence (AI) is no longer a theoretical add-on in collections. It is already embedded in how lenders, agencies, and settlement partners segment accounts, route communications, and predict repayment outcomes. From conversational chatbots to advanced risk scoring models, AI is becoming part of the operational backbone of recovery.

Read post

September

12
2025
Trends

[PODCAST]: New Consumer Financial Services Fintech Business Opportunities Arising from Deregulation at the CFPB during Trump 2.0 – Part 2

Today’s podcast episode is a continuation of a previous repurposed webinar held on August 12th, focusing on emerging opportunities in the consumer financial services sector under the Trump administration. The session aims to provide insights into the evolving regulatory landscape and its implications for businesses and consumers. The first part of the webinar, released last Thursday, September 4, covered the recently passed GENIUS Act (which creates a federal infrastructure for Stablecoin); developments in crypto-backed lending and credit builder loans; the mortgage industry; developments in earned wage access and rent-to-own and lease-to-own financing products; and insights on income share agreements.

Read post

September

12
2025
Industry News

Operators of Student Loan Forgiveness Scam Will Be Permanently Banned from Debt Relief Industry, Ordered to Turn Over Assets

Eric Caldwell and David Hernandez will be permanently banned from the debt relief industry and required to turn over their assets to resolve Federal Trade Commission charges that they helped operate an illegal student loan debt-relief operation. Additionally, Caldwell will be banned from the telemarketing industry, and Hernandez will be prohibited from violating the Telemarketing Sales Rule.

Read post

September

11
2025
Industry News

Eyes on Michigan: What Businesses Need to Know About Pending Consumer Privacy and Identity Theft Legislation

Michigan lawmakers are considering sweeping updates to the state’s identity theft protection law while also debating whether Michigan will become one of nearly half the states that have passed a consumer privacy law. Fisher Phillips is closely monitoring both SB 359 and SB 360 to prepare businesses for changes that may be on the horizon on both fronts. This Insight explores the current state of Michigan law, the proposed changes being debated, and some steps your business can take to prepare for new potential obligations.

Read post

September

11
2025
Industry News

CFPB proposes to standardize Nonbanks’ ‘Risks to Consumers’

The CFPB is proposing a rule that standardizes determinations that nonbanks pose “risks to consumers,” a move that could result in fewer nonbanks being designated as posing risk and thus subject to CFPB supervisory jurisdiction.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.