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April

25
2025
Compliance

How Collection Agencies and Repo Vendors Can Save Themselves with Better Testing

Nobody cheers when audit season rolls around… except me.

While collection agencies groan and repossession vendors brace for impact, I’m over here reviewing contractual requirements and queuing up spreadsheets to test results. And the creditors? They don’t exactly relish the role of audit police either. But here’s the truth: it’s not about catching someone doing something wrong—it’s about preventing wrong from happening at all.

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April

25
2025
Industry News

Judge Temporarily Blocks Mass Layoffs at the CFPB Amid Union Lawsuit

A federal judge has halted the planned layoffs of more than 1,500 employees at the Consumer Financial Protection Bureau (CFPB), pausing what would be one of the most significant workforce reductions in the agency’s history.

U.S. District Judge Amy Berman Jackson issued the order ahead of an April 28 hearing in response to a lawsuit brought by the National Treasury Employees Union and other groups. The judge’s decision freezes the layoffs and preserves staff access to computer systems while the court reviews the legality of the move.

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April

24
2025
Compliance

NO LINK, NO LIABILITY: Court Dismisses Vicarious Liability Allegations.

In Gonzalez v. Savings Bank Mutual Life Ins. Co. of Mass., No. EP-24-CV-00289-DB, 2025 WL 1145266 (W.D. Tex. Apr. 15, 2025), Yazmin Gonzalez’s (“Plaintiff”) claims of vicarious liability under the TCPA were dismissed due to insufficient factual allegations linking Savings Bank Mutual Life Insurance Company of Massachusetts (“SBLI”) to Elsworth Rawlings or American Benefits, its alleged subagents.

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April

24
2025
Trends

Mastercard CEO Sees No Sign of Consumer Spending Slowdown

Mastercard CEO Michael Miebach said the payments giant is not seeing consumer spending slow down despite the consumer sentiment surveys indicating that people are worried about the economy.

During a fireside chat at the Semafor World Economy Summit on Wednesday (April 23), he said that “hard data” from Mastercard’s Economics Institute tells a different story.

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April

24
2025
Industry News

Trump Administration appeals ruling that blocked CFPB firings

The Trump Administration has appealed an order by a federal District Court Judge blocking the CFPB from firing 1483 employees effective in June 2025 and cutting off their access to CFPB work systems on April 18, 2025.

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